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Converting idol attachment into place attachment : a study of fan tourists' idol-following travel
Yan, Huili; Wei, Yuzhi; Xiong, Hao; Wang, Luqing - In: Journal of travel and tourism marketing 41 (2024) 5, pp. 775-790
Persistent link: https://www.econbiz.de/10014566311
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Customer service quality, emotional brand attachment and customer citizenship behaviors : findings from an emerging higher education market
Sharif, Khurram; Lemine, Mouna Sidi - In: Journal of marketing for higher education 34 (2024) 1, pp. 18-43
Persistent link: https://www.econbiz.de/10014566927
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Do government-based customers promote green innovation? : evidence from China
Gong, Guangming; Yang, Ni; Yang, Ming; Xiao, Liang - In: Emerging markets, finance & trade : a journal of the … 60 (2024) 9, pp. 2081-2095
Persistent link: https://www.econbiz.de/10014567148
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Educational level as a modified variable to the relationship between microfinance services marketing and attracting customers' attention in Egyptian banks
Elabbasy, Einas; Bakr, Ahd - In: Journal of financial services marketing 29 (2024) 2, pp. 423-439
Persistent link: https://www.econbiz.de/10015060785
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Co-worker relationship quality : the role of commitment and trust in China
Horak, Sven; Klein, Andreas; Ahlf, Henning; Arya, Bindu; … - In: European journal of international management : EJIM 23 (2024) 1, pp. 31-59
Persistent link: https://www.econbiz.de/10015060801
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Mining customer reviews to evaluate the contact centre agent performance using custom kernel functions
Kumar, A. Santhosh; Murugesan, Punniyamoorthy; Johnson, … - In: International journal of enterprise network management … 15 (2024) 3, pp. 245-260
Persistent link: https://www.econbiz.de/10015060728
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Perceived service process in e-service delivery system : B2C online retailers performance ranking by TOPSIS
Gupta, Piyush; Sachan, Amit; Mishra, Vivek - In: International journal of services technology and … 29 (2024) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10015060736
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Overall customer satisfaction and demographic characteristics of retail consumers in Oyo State
Sangodoyin, Oluranti Olukemi; Sibanda, Khulekani - In: EuroMed journal of management : EMJM 6 (2024) 2, pp. 172-185
Persistent link: https://www.econbiz.de/10015060773
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The effect of customer engagement on customer loyalty : indication from the insurance industry in Jordan
Ibrahim, Raed Ibrahim Mohamad; Bayram, Pelin - In: Journal of financial services marketing 29 (2024) 2, pp. 406-422
Persistent link: https://www.econbiz.de/10015060776
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The antecedent cognitions of brand love and its impact on brand loyalty : the moderating role of sustainability marketing
Khalid, Afia; Awan, Raheel Amir; Ali, Rizwan; Sarmad, Imran - In: Corporate governance : international journal of … 24 (2024) 3, pp. 609-626
Persistent link: https://www.econbiz.de/10015052336