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Shirley Taylor's essential com...
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Taylor, Shirley
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Journal of the Academy of Marketing Science
4
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Communication for business : a practical approach
Taylor, Shirley
-
2005
-
4. ed.
Persistent link: https://www.econbiz.de/10004831131
Saved in:
2
Dissatisfaction and violation : two distinct consequences of the wait experience
Fullerton, Gordon
;
Taylor, Shirley
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
1
,
pp. 31-50
Persistent link: https://www.econbiz.de/10011306026
Saved in:
3
Gateside's model business letters & other business documents
Taylor, Shirley
-
1998
-
5. ed.
Persistent link: https://www.econbiz.de/10004376778
Saved in:
4
Big R (Versus Little R) Reviewers: The Anonymous Coauthor
Taylor, Shirley
- In:
Journal of the Academy of Marketing Science
31
(
2003
)
3
,
pp. 341-343
Persistent link: https://www.econbiz.de/10006151028
Saved in:
5
Big R (Versus Little R) Reviewers: The Anonymous Coauthor
Taylor, Shirley
- In:
Journal of the Academy of Marketing Science
31
(
2003
)
3
,
pp. 341
Persistent link: https://www.econbiz.de/10006151029
Saved in:
6
The Effects of Filled Waiting Time and Service Provider Control over the Delay on Evaluations of Service
Taylor, Shirley
- In:
Journal of the Academy of Marketing Science
23
(
1995
)
1
,
pp. 38-48
Persistent link: https://www.econbiz.de/10006154905
Saved in:
7
Delays and the Dynamics of Service Evaluations
Taylor, Shirley
;
Claxton, John D.
- In:
Journal of the Academy of Marketing Science
22
(
1994
)
3
,
pp. 254-264
Persistent link: https://www.econbiz.de/10006155373
Saved in:
8
Waiting for Service: The Relationship Between Delays and Evaluations of Service
Taylor, Shirley
- In:
Journal of marketing
58
(
1994
)
2
,
pp. 56-69
Persistent link: https://www.econbiz.de/10006002312
Saved in:
9
"Assessing IT Usage: The Role of Prior Experience"
Taylor, Shirley
;
Todd, Peter A.
- In:
Management information systems : mis quarterly
19
(
1995
)
4
,
pp. 561-570
Persistent link: https://www.econbiz.de/10006535226
Saved in:
10
Understanding Household Garbage Reduction Behavior: A Test of an Integrated Model
Taylor, Shirley
;
Todd, Peter
- In:
Journal of public policy & marketing : JPP & M ; an …
14
(
1995
)
2
,
pp. 192-204
Persistent link: https://www.econbiz.de/10007085249
Saved in:
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