Purpose: This article seeks to develope framework of multistakeholder value transformation into an business process improvement plan in Higher Education Institutions (HEI).Design/methodology/approach: multistakeholder value and its importance weight are obtained through questionnaires and fuzzy...

Cover; Half Title; Title; Copyright; Contents; Preface: Entrepreneurship in a Digital World; 1 Digital Entrepreneurship: New Opportunities and Challenges; 2 Choosing a Digital Business Idea; 3 Creating a Digital Business Design; 4 Building a Business Prototype; 5 Digital Content for Business; 6...

Evolution of process thinking -- How to model a process? -- Data and resource modeling -- Data-centric business process modeling -- Modeling for variation and flexibility : dealing with change -- Verification of business processes -- Process evaluation -- Business process security -- Real-time...

Section I: The Basics - Making Things Better, Faster or More Cost Effective. Chapter 1: What Is Process Improvement? Chapter 2: A Brief History of Lean and Six Sigma. Chapter 3: Agile. Chapter 4: Project Management. Chapter 5: A Deeper Dive: Six Sigma and the DMAIC Model. Section II: The DMAIC...

Quality improvement -- Process variation -- Process standardization -- Process stability -- Process capability -- Process control -- Efficiency improvement -- A lean mindset -- Lean preparation -- Waste elimination -- Process flow improvement -- Sustainable improvements -- Creating a culture of...