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Industrie als Dienstleister
Belz, Christian (contributor) - 1997
Persistent link: https://www.econbiz.de/10000631460
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Kunden- und Servicemanagement : erfolgreich der Servicewüste entgehen
Call, Guido - 2008
Persistent link: https://www.econbiz.de/10003719515
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Kundenintegration : Forum Dienstleistungsmanagement
Bruhn, Manfred (ed.); Stauss, Bernd (contributor) - 2009 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003779880
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Dienstleistungsmanagement in Netzwerken : Wettbewerbsvorteile durch das Management des virtuellen Dienstleistungsunternehmens
Bieger, Thomas (ed.); Beritelli, Pietro (contributor) - 2006 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003158763
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Industrielle Dienstleistungen : Einfluß und Erfolgsfaktoren
Garbe, Bernd - 1998
Persistent link: https://www.econbiz.de/10000649479
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Dienstleistungsmanagement : Grundlagen - Konzepte - Instrumente
Haller, Sabine - 2010 - 4., aktualisierte Auflage
Persistent link: https://www.econbiz.de/10003811971
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Handbook of service business : management, marketing, innovation and internationalisation
Bryson, John R. (contributor) - 2015
Persistent link: https://www.econbiz.de/10010518021
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The Oxford handbook of professional service firms
Empson, Laura (ed.); Muzio, Daniel (ed.);  … - 2015
, profitable, and significant in the global economy. In 2013 the accountancy, management consulting, legal, and architectural … organizational and management research …
Persistent link: https://www.econbiz.de/10011344739
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Service-ability : create a customer centric culture and gain competitive advantage
Robson, Kevin - 2013
management and organizational behaviour, and the book ranges deeply into these areas to make its point. The scope of Marketing …
Persistent link: https://www.econbiz.de/10009754058
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Handbuch Dienstleistungsmanagement
Corsten, Hans (ed.); Roth, Stefan (ed.) - 2017
Persistent link: https://www.econbiz.de/10011443736