McAdam, Rodney; Galbraith, Brendan; McComb, Stephen; … - In: Total quality management & business excellence 33 (2022) 13, pp. 1439-1471
The purpose of this paper is to examine the role of sustainable Lean patient value in relation to a long-term health … healthcare is overly focused on healthcare providers rather than patients leading to unmet value across the patient Value Stream …. To conceptualise the findings and present the constructs and their relationships, a Lean patient healthcare framework is …