Perceived quality of hospital services from the perspective of doctors and patients : an integrative model
Monica Guedes and Claudia Araujo
Year of publication: |
2022
|
---|---|
Authors: | Guedes, Monica ; Araujo, Claudia |
Published in: |
Latin American business review. - Binghamton, NY : [Verlag nicht ermittelbar], ISSN 1528-6932, ZDB-ID 2096818-8. - Vol. 23.2022, 1, p. 1-20
|
Subject: | Doctor | patient | perception | quality gaps | quality of health services | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital | Gesundheitsversorgung | Health care | Ärzte | Physicians | Patienten | Patients | Produktqualität | Product quality | Kundenzufriedenheit | Customer satisfaction | Gesundheitswesen | Health care system | Konsumentenverhalten | Consumer behaviour |
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