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Stop, ask and listen : proven sales techniques for turning browsers into buyers
Robertson, Kelley - 2004 - 2nd ed.
Persistent link: https://www.econbiz.de/10004792415
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CRM at the speed of light : essential customer strategies for the 21st century
Greenberg, Paul - 2004 - 3. ed.
Persistent link: https://www.econbiz.de/10004796319
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Making the client connection : maximizing the power of your personality, presentations, presence
DeMoss, Gary; Anthony, Mitch - 2004
Persistent link: https://www.econbiz.de/10004797196
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Six sigma in transactional and service environments
Akpolat, Hasan - 2004
Persistent link: https://www.econbiz.de/10004797907
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Creating a customer focus
Leech, Corinne - 2004 - 2. ed. / rev. by: Corinne Leech
Persistent link: https://www.econbiz.de/10004799030
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From selling to serving : the essence of client creation
Cassara, Lou - 2004
Persistent link: https://www.econbiz.de/10004799709
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4th party cyber logistics for air cargo
Chu, Sung-Chi - 2004
Persistent link: https://www.econbiz.de/10004799718
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Designing the best call center for your business : a complete guide for location, servicees, staffing, and outsourcing
Read, Brendan - 2004 - 2. ed.
Persistent link: https://www.econbiz.de/10004802108
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Magnetic service : secrets for creating passionately devoted customers
Bell, Chip R. - 2006 - 1. ed.
Persistent link: https://www.econbiz.de/10004806820
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Once a customer always a customer : how to deliver customer service that creates customers for life
Daffy, Chris - 2001 - Rev., 3. ed.
Persistent link: https://www.econbiz.de/10004778754