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components of the company’s IT for outsourcing may be useful to practitioners. In this paper, analytic hierarchy process (AHP) is … proposed as a suitable technique for analyzing information systems outsourcing decision. An IT outsourcing case is used to …
Persistent link: https://www.econbiz.de/10014823628
Notes that outsourcing is just one of the means by which the boundary of the firm can be adjusted. Considers various … other means such as conglomeration and horizontal and vertical integration. Focuses on outsourcing and its place in this … bigger picture and discusses the history of outsourcing. Outlines concerns for managers and gives case examples from Rank …
Persistent link: https://www.econbiz.de/10014823632
holistic outsourcing and rethink its business from an integrated, systematic “whole” and value chain viewpoint to beat …
Persistent link: https://www.econbiz.de/10014823681
The much‐heralded provision of enterprise resource planning (ERP) and customer relationship management (CRM) applications via hosting houses has been deemed to have failed. Many investigations have taken place, most of which have analysed the failure from the customer perspective, trying to...
Persistent link: https://www.econbiz.de/10014823824
Some research in the area of make‐buy decisions for new technologies suggests that it is a good idea for a company to pursue a fairly rigorous “make” policy in the early days of a potentially disruptive innovation. Other studies prescribe exactly the opposite, promoting instead a “buy”...
Persistent link: https://www.econbiz.de/10014823839
Purpose – Despite the considerable growth of information systems (IS) outsourcing in recent years, this trend is still … the object of strong criticism. This study has as its aim to show the main risks computer outsourcing entails in the case …. Findings – According to the firms under analysis, the main concern in relation to IS outsourcing is the excessive dependence on …
Persistent link: https://www.econbiz.de/10014823859
Purpose – To provide a framework for risk assessment of offshore IT outsourcing. Design/methodology/approach – Based on … review of recent literature, this paper has identified major risk categories of offshore IT outsourcing, discussed various … – Provides a general framework and a check‐list of the major risk factors related to offshore IT outsourcing. Research …
Persistent link: https://www.econbiz.de/10014823888
Purpose – This research paper aims to identify and rank critical issues in IT outsourcing relationships. Design … and survey. Case studies were conducted in three IT outsourcing relationships: ABB‐IBM, SAS‐CSC, and RR‐EDS. Findings … data to test expectations. Originality/value – This paper demonstrates that a holistic approach to IT outsourcing is needed …
Persistent link: https://www.econbiz.de/10014823896
Purpose – The purpose of this research paper is to present a maturity model for IT outsourcing relationships. Design …/methodology/approach – Based on organizational theories and outsourcing practices, this research identified cost stage, resource stage and … partnership stage as maturity stages in outsourcing relationships. Findings – First, relationships focus on economic benefits …
Persistent link: https://www.econbiz.de/10014823939
Purpose – The present paper has as its aim to deepen in the study of information systems offshore outsourcing …, proposing three essential steps to make this decision: weighing up the advantages and risks of offshore outsourcing; analysing … statistics coming from different sources (consultants, the press, public institutions, etc.). Findings – Offshore outsourcing has …
Persistent link: https://www.econbiz.de/10014823993