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Impact of electronic banking on the organisation commitment level of bank employees : a mediating effect of job satisfaction

Chhabria, Sweety Gupta; Yadav, Anshu - In: International journal of management practice : IJMP 16 (2023) 4, pp. 454-476

Persistent link: https://www.econbiz.de/10014315935

Examining the relationship among customer experience, bank image, and trust : a multichannel banking perspective

Verma, Nidhi; Kaur Ghuman, Mandeep - In: Journal of global marketing 36 (2023) 2, pp. 141-164

Persistent link: https://www.econbiz.de/10014321502

The impact of information and communication technology (ICT) on commercial bank performance : evidence from South Africa

Binuyo, Adekunle Oluwole; Aregbeshola, Adewale Rafiu - In: Problems and perspectives in management : PPM ; … 12 (2014) 3, pp. 59-68

Persistent link: https://www.econbiz.de/10010503537

World experience in the introduction of modern innovation and information technologies in the functioning of financial institutions

Popelo, Olha; Dubyna, Maksym; Kholiavko, Nataliia - In: Baltic Journal of Economic Studies 7 (2021) 2, pp. 188-199

Persistent link: https://www.econbiz.de/10012587098

Studies on the digital transformation of incumbent organizations : causes, effects and solutions for banking

Dehnert, Maik - 2022

Traditional organizations are strongly encouraged by emerging digital customer behavior and digital competition to transform their businesses for the digital age. Incumbents are particularly exposed to the field of tension between maintaining and renewing their business model. Banking is one of...

Persistent link: https://www.econbiz.de/10013260098

Modelling effect of perceived service quality dimensions on customer satisfaction in Indian bank settings

Adil, Mohd - In: International journal of services and operations management 15 (2013) 3, pp. 358-373

Persistent link: https://www.econbiz.de/10010127941

Exploring key dimensions of e-service quality : a case of Indian banking industry

Agrawal, Vivek; Tripathi, Vikas; Agrawal, Anand Mohan - In: International journal of services and operations management 29 (2018) 2, pp. 252-272

Persistent link: https://www.econbiz.de/10011849920

Chinese fintech innovation and regulation

Chorzempa, Martin; Huang, Yiping - In: Asian economic policy review : AEPR 17 (2022) 2, pp. 274-292

Persistent link: https://www.econbiz.de/10013326991

Impact of the mobile banking application ratings on the Vietnamese bank service income

Tien Phat Pham; Popesko, Boris; Sinh Duc Hoang; Tri Ba Tran - In: Comparative economic research : Central and Eastern Europe 26 (2023) 1, pp. 171-186

Based on the relationship between fintech and bank performance and the role of mobile applications in bank operations …, we investigate the impact of mobile banking application (MBA) ratings on bank service income. The quarterly data from the … impact of MBA ratings on bank service income. We additionally explore the MBA quality of a large bank that does not meet …

Persistent link: https://www.econbiz.de/10014339782

Sustainability, digital transformation and Fintech : the new challenges of the banking industry

Pérez, Andrea (ed.) - 2021

created as a collaboration between Santander Bank and the University of Cantabria. SANFI works to identify, develop, support …

Persistent link: https://www.econbiz.de/10014230363