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1
Service quality variability and termination behavior
Sriram, S.
;
Chintagunta, Pradeep K.
;
Manchanda, Puneet
- In:
Management science : journal of the Institute for …
61
(
2015
)
11
,
pp. 2739-2759
Persistent link: https://www.econbiz.de/10011409162
Saved in:
2
Illuminating the e-commerce
marketing
mix : framework development,
marketing
tool effects on online patronage, and impact of brand equity
Klink, Benjamin
-
2023
Persistent link: https://www.econbiz.de/10014288845
Saved in:
3
Customer Knowledge Management in der Konzeptphase der Neuproduktentwicklung
Böckermann, Florian
-
2013
Persistent link: https://www.econbiz.de/10009695120
Saved in:
4
Empfehlungsmarketing : Königsweg der Neukundengewinnung
Fink, Klaus-J.
-
2005
-
3., aktualisierte Auflage
Persistent link: https://www.econbiz.de/10009695652
Saved in:
5
Zusammenhang zwischen Kundenzufriedenheit und Kundenloyalität : Eine empirische Analyse am Beispiel der deutschen Automobilindustrie
Skala-Gast, Doris
-
2012
Persistent link: https://www.econbiz.de/10009695737
Saved in:
6
Neukundengewinnung durch Dialogkommunikation : Eine Analyse des Nutzungs- und Wirkungsverhaltens von Kommunikationsinstrumenten unter besonderer Berücksichtigung des Premiumsegment...
Liersch, Anna
-
2012
Persistent link: https://www.econbiz.de/10009497879
Saved in:
7
Boom-Branchen 50plus : Wie Unternehmen den Best-Ager-Markt für sich nutzen können
Pompe, Hans-Georg
-
2012
Persistent link: https://www.econbiz.de/10009499539
Saved in:
8
Kooperatives Customer Relationship Management : Fallstudien und Informationssystemarchitektur in Finanzdienstleistungsnetzwerken
Geib, Malte
-
2006
Persistent link: https://www.econbiz.de/10004909738
Saved in:
9
Strategische Planung im Beschwerdemanagement
Mende, Martin
-
2006
Persistent link: https://www.econbiz.de/10004909824
Saved in:
10
Marktmacht 50plus : Wie Sie Best Ager als Kunden gewinnen und begeistern
Pompe, Hans-Georg
-
2007
Persistent link: https://www.econbiz.de/10004909885
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