. Findings – Home is supposedly always where the heart is. In business, however, the rapid growth of international outsourcing … been as crucial. To many organizations, the answer is to subcontract routine activities to locations where costs are …

Purpose – To encourage organizations to plan well for outsourcing initiatives, and be aware of many obstacles along the …/methodology/approach – From backgrounds including knowledge management, strategic alliances and developing outsourcing initiatives in several … countries, the authors combine to share experiences of how to approach outsourcing – and, more importantly, how not to. Findings …

Purpose – Examine the critical success factors for human resources (HR) outsourcing. Design … outsourcing. Findings – Article outlines the critical success factors that companies should employ when implementing HR … outsourcing to ensure they maximize return on investment. It also highlights the expected benefits of HR outsourcing. Practical …

Purpose – Explores the reasons for, and operation of, a ten‐year HR outsourcing agreement that high … implications – Reveals some of the considerations to look out for when embarking on an outsourcing deal. Originality …/value – Contains useful information for large companies that are considering outsourcing some, or all, of their HR processes.  …

need to be considered for an outsourcing deal to be successful. Findings – Reveals that initially, costs went up, and that …‐development and process improvement. By outsourcing, BT has rationalized its training catalogue by 50 percent, reduced training … company‐wide learning‐management system. Practical implications – Emphasizes that, while outsourcing might seem to be a simple …

Purpose – This paper aims to focus on the potential advantages and pitfalls of HRD outsourcing. Design …‐care products, in outsourcing elements of HRD to Accenture. Findings – Argues that, although much of Unilever's outsourcing strategy … Accenture staff. Practical implications – Emphasizes that approaches to outsourcing vary between organizations, largely because …

– particularly in an era of outsourcing and globalization – puts a premium on ethical behavior. Findings – The paper shows that … decisions on outsourcing. Originality/value – The paper advances the view that, when HR specialists treat employees with dignity …

Purpose – Describes some of the dangers in outsourcing some human‐resource management tasks while keeping others in … compromised; that outsourcing transactional aspects of HR can make it more difficult for HR people to get training in these areas …; and that HR outsourcing can make an organization less flexible. Practical implications – Contends that a shared service …

Purpose – This paper aims to describe how strategic outsourcing and energy‐services company MITIE has teamed up with …