The effective design of business processes is a subject of considerable importance to corporations today. Our research focuses on developing a theoretical framework for process design in order to provide some guidelines for mangers. The abundant context-specific case studies which exist today...

We investigate the relationship between on-demand ridesharing via platforms like Uber and Lyft and the use of public transit systems. Our study uses trip count data on ridesharing, taxi, shared bike, and subway usage in New York City. Exploiting a series of exogenous shocks to the system — the...

We study how electronic markets that facilitate broader inter-firm transactions affect the vertical scope of emerging IT-enabled extended enterprises. We do so by modeling firms in a three-tier value chain who are each connected to a common electronic market that facilitates direct business...

Will the sharing economy create long-run economic value? We develop a new dynamic model of peer-to-peer Internet-enabled rental markets for durable goods in which consumers may also trade their durable assets in (traditional) secondary markets, transaction costs and depreciation rates may vary...