Purpose: This article seeks to develope framework of multistakeholder value transformation into an business process improvement plan in Higher Education Institutions (HEI).Design/methodology/approach: multistakeholder value and its importance weight are obtained through questionnaires and fuzzy...

With three of the world's largest economies, Asia is poised to home half of the world's middle class-both the driver and the product of higher education. This handbook presents country case-studies and explores cross-cutting trends to offer an understanding of higher education achievements,...