"Quality improvement is a major current goal of Education in China and this will be achieved through overall quality improvement of the education system as a whole, a situation that is also the case across the world. Deploying a cost-benefit analysis and multidisciplinary perspectives from...

This e-book presents a retrospective look at quality initiatives in healthcare over the past 20 years, and the impact they have had on the effective management of healthcare organisations. It also considers these initiatives in the context of new quality methods and measures, and asks whether...