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Globally effective questioning...
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ECONIS (ZBW)
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21
Customer efficiency, channel usage, and firm performance in retail banking
Xue, Mei
;
Hitt, Lorin M.
;
Harker, Patrick T.
- In:
Manufacturing & service operations management : M & SOM
9
(
2007
)
4
,
pp. 535-558
Persistent link: https://www.econbiz.de/10003578707
Saved in:
22
Alternative algorithms for the general network spatial price equilibrium problem
Friesz, Terry L.
;
Harker, Patrick T.
;
Tobin, Roger L.
- In:
Journal of regional science
24
(
1984
)
4
,
pp. 475-507
Persistent link: https://www.econbiz.de/10002172451
Saved in:
23
The globalization of business education
Meyer, Arnoud de
;
Harker, Patrick T.
;
Hawawini, Gabriel
- In:
The INSEAD-Wharton alliance on globalizing : strategies …
,
(pp. 104-127)
.
2004
Persistent link: https://www.econbiz.de/10002238545
Saved in:
24
Extensions of modified DEA
Xue, Mei
;
Harker, Patrick T.
-
1999
Persistent link: https://www.econbiz.de/10001426225
Saved in:
25
How financial firms decide on technology
Hitt, Lorin M.
;
Frei, Frances X.
;
Harker, Patrick T.
-
1998
Persistent link: https://www.econbiz.de/10001426408
Saved in:
26
Service competition, outsourcing and co-production in a queuing game
Cachon, Gérard P.
;
Harker, Patrick T.
-
1999
Persistent link: https://www.econbiz.de/10001427402
Saved in:
27
Designing the future of banking : lessons learned from the trenches
Harker, Patrick T.
;
Hunter, Larry W.
-
1998
Persistent link: https://www.econbiz.de/10001427583
Saved in:
28
Overcoming the inherent dependency of DEA efficiency scores : a bootstrap approach
Xue, Mei
;
Harker, Patrick T.
-
1999
Persistent link: https://www.econbiz.de/10001427794
Saved in:
29
Effective call center management : evidence from financial services
Evenson, Ann
;
Harker, Patrick T.
;
Frei, Frances X.
-
1999
Persistent link: https://www.econbiz.de/10001429062
Saved in:
30
Capacity sizing in the presence of a common shared resource : staffing an inbound call center
Akşin, O. Zeynep
;
Harker, Patrick T.
-
2000
-
Rev. version of 98/79/TM
Persistent link: https://www.econbiz.de/10001634664
Saved in:
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