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Recovering existing service design through reverse engineering approach
Karppinen, Henri; Huiskonen, Janne; Seppänen, Kaisa - In: International journal of business excellence 6 (2013) 2, pp. 214-230
Persistent link: https://www.econbiz.de/10009756488
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Customer input management in service processes : needs and tools
Seppänen, Kaisa; Huiskonen, Janne; Karppinen, Henri - In: International journal of business innovation and research 9 (2015) 1, pp. 100-114
Persistent link: https://www.econbiz.de/10011506876
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Customer input failures in service processes
Seppänen, Kaisa; Huiskonen, Janne; Karppinen, Henri - In: International journal of services and operations management 17 (2014) 4, pp. 439-452
Persistent link: https://www.econbiz.de/10010410864
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Reducing service process lead-time through inter-organisational process coordination
Karppinen, Henri; Huiskonen, Janne - In: Rapid modelling for increasing competitiveness : tools …, (pp. 199-207). 2009
Persistent link: https://www.econbiz.de/10008747255
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Demand forecasting errors in industrial context : measurement and impacts
Kerkkänen, Annastiina; Korpela, Jukka; Huiskonen, Janne - In: International journal of production economics 118 (2009) 1, pp. 43-48
Persistent link: https://www.econbiz.de/10003840481
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Identifying product and process configuration requirements in a decentralised service delivery system
Karppinen, Henri; Seppänen, Kaisa; Huiskonen, Janne - In: International journal of services and operations management 17 (2014) 3, pp. 294-310
Persistent link: https://www.econbiz.de/10010389438
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Sustainable value creation for advancing sustainability transition : an approach to integrate company- and system-level sustainability
Laukkanen, Minttu; Manninen, Kaisa; Huiskonen, Janne; … - In: Business models for sustainability transitions : how …, (pp. 89-121). 2021
Persistent link: https://www.econbiz.de/10012792363
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Service designs and mindsets : extracting experiential knowledge from service realisation
Karppinen, Henri; Huiskonen, Janne; Seppänen, Kaisa - In: International journal of procurement management 6 (2013) 5, pp. 561-577
Persistent link: https://www.econbiz.de/10010207616
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Potential development targets in spare part logistics
Kerkkänen, Annastiina; Huiskonen, Janne - In: International journal of procurement management 6 (2013) 5, pp. 544-560
Persistent link: https://www.econbiz.de/10010207617
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Supply chain risk management : literature review with risk categorization and papers classification
Maslaric, Marinko; Huiskonen, Janne; Groznik, Ales; … - In: Managing the Future Supply Chain : current concepts and …, (pp. 101-115). 2012
Persistent link: https://www.econbiz.de/10009656064