Purpose – The purpose of this paper is to explore the performance measurement methodology used by a real case company, namely Vanderlande Industries Ltd, for cost and progress capture for in‐house production, resale material and third party supplied material, in an effort to measure...

For any company, measuring its performance with respect to customers’ expectations is crucial in selecting suitable strategies and technologies that it will employ in producing and marketing the right product mix. This certainly holds also for the company studied here, GEC‐Marconi Aerospace...

International and joint R&D projects have been gaining due attention from large‐scale companies all over the world, especially with the development of new production concepts and technologies and internationalization of operations such as manufacturing, projects, and services. The major issues...

The aim of this study is to determine the existence of specific and unique features characterising markets, activities and customers in at least two of the most representative high technology sectors nowadays, the microelectronics/software industry and the biotechnology/biomedical industry....

Information technology-based enterprise integration and supplychain management.Small and medium enterprises (SMEs) play a major role in the nationaleconomy. They employ a major portion of the workforce and contributesignificantly to GDP. SMEs are flexible and innovative considering their sizeand...

In this paper, an attempt has been made to develop an integrated product development‐quality management (IPD‐QM) system by integrating the concepts of concurrent engineering (CE) and TQM. These two concepts have been considered in the past as a separate identity. However, there is a need to...

Total quality management (TQM) is an approach to change that can respond to the needs of the organisation and customers and has become the raison d’être of any organisation wishing to be competitive in an era of globalization. Since the introduction of a quality approach into manufacturing it...

Conceptually argues that quality is a cognitive issue and a process of continuous innovation. Adoption of such innovations requires understanding of the nature of an organisation and its customers’ cognitive domains. The conceptual arguments presented in this paper illustrate that integration...

This e-book on 'e-Technology and Manufacturing Enterprise Competitiveness' mainly comprises of selected papers presented at the 3rd International Workshop on Supply Chain Management and Information Systems (SCMIS2005), hosted by the South East European Research Centre (SEERC) - a collaborative...