Exploratory factor analysis was used to identify approaches to farm management based on a list of management questions posed to a sample of U.S. cash-grain farmers. Three approaches were identified by the factor analysis: price negotiation, long-term cost control, and input adjustment. Estimated...

Exploratory factor analysis was used to analyze responses to management questions asked a sample of U.S. cash grain farmers. Results indicate that 3 factors described farm management approaches, price negotiation, long-term cost control, and input adjustment. Price negotiation was positively...

[enter Abstract Body]This article investigates the role of contextual cues in the evaluation of a service failure. Empirical data demonstrates that although discrimination is a factor in the evaluation of a service failure for black (vs. white) customers, contextual cues also play a role in the...