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Ranking the technical requirements of the airport for maximum passenger satisfaction
Kayapınar, Sema; Erginel, Nihal - 2013
Persistent link: https://www.econbiz.de/10010188999
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Designing the airport service with fuzzy QFD based on SERVQUAL integrated with a fuzzy multi-objective decision model
Kayapınar, Sema; Erginel, Nihal - In: Total quality management & business excellence 30 (2019) 13, pp. 1429-1448
Persistent link: https://www.econbiz.de/10012199895
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Letter to the editor
Erginel, Nihal - In: Omega : the international journal of management science 37 (2009) 2, pp. 494
Persistent link: https://www.econbiz.de/10008162525
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Letter to the editor
Erginel, Nihal - In: Omega : the international journal of management science 37 (2009) 2, pp. 494-495
Persistent link: https://www.econbiz.de/10008879167