The purpose of this paper is to explore the relationship between the service quality dimensions (assurance, responsiveness, empathy, reliability and tangibles) and the overall academic performance service quality. Questionnaires were circulated to 300 students from the school of accounting which...

The two Asian giants have achieved rapid and sustained growth -- China by focusing on goods, India by tilting toward services.

The paper presents a new sectoral taxonomy that combines manufacturing and service industries within the same general framework. This exercise is relevant because it seeks to achieve a greater integration between the study of sectoral patterns of innovation in manufacturing and services, and to...

The paper presents the results of a new survey on the international activities of Norwegian enterprises in the service industries. The survey focuses on three main internationalization channels: international sales, international cooperation and R&D outsourcing. The empirical analysis studies...

Предлагаемая вниманию читателей статья посвящена рассмотрению вопросов, связанных с оценкой деловой активности организаций сферы услуг. Важность данной...

This paper addresses the importance of establishing global value chains through the liberalization of trade in services. A database has revealed rather disconnected policy arrangements across APEC members in terms of service trade liberalization. While the economic benefits arising from...

Статья посвящена вопросам оптимизации затрат предприятий сферы услуг на основе управления объемами продукции на предприятиях оптово-розничной сети. Для...