The United States continues to run an international trade surplus in services, but business stories frequently appear about service-sector jobs moving offshore. Many Americans are particularly concerned about the loss of skilled, well-paid jobs in such fields as computer programming and...

The proliferation of service jobs in the nation has received much attention. While the manufacturing sector has suffered substantial job losses during the current business cycle, job growth in services has been brisk. Because the service sector comprises a diverse collection of service...

The service sector has performed very differently in the recession that began in March 2001 than it did in the July 1990-March 1991 recession. Many service industries have performed poorly in the most recent downturn, demonstrating that the service sector may be less immune to negative economic...

Developments in education generally and higher education in particular cannot afford to be static. The technology explosion had ensured that higher education is not immune to forced development as well. Observations seem to indicate that the inertia preventing change is so great that relatively...

This study proposes a research framework of Total Quality Management (TQM) practices towards the supply chain collaboration level. The proposed model is based on the extensive literature review; this study develops a model of TQM practices that influence the supply chain collaboration level. The...