Services management : an integrated approach
ed. by Bart Van Looy ...
| Year of publication: |
2003 ; 2. ed.
|
|---|---|
| Other Persons: | Van Looy, Bart (contributor) |
| Publisher: |
Harlow : Financial Times Prentice Hall |
| Subject: | Service industries | Management | Dienstleistung | Einführung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XXVI, 529 S. : graph. Darst. ill. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Includes bibliographical references and index. - Previous ed.: London : Pitman, 1998 |
| ISBN: | 0-273-67353-X |
| Classification: | Dienstleistungen: Allgemeines ; Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004460651