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This article explores a number of reported cases of whistleblowing. While this activity is encouraged and has been given certain legislative protection, the costs of whistleblowing evidently remain high. The article concludes that whistleblowing is unlikely to provide a stand‐alone protective...
Persistent link: https://www.econbiz.de/10014840954
results. Considering the role of trust and culture in the relationship marketing process would indicate the need to pursue …
Persistent link: https://www.econbiz.de/10014842613
The field of marketing has had a history of individuals and organizations attempting short‐term gain through less than ethical means. The advent of the Web and other technological advances has placed powerful resources in the hands of practitioners. Coupled with that power is an acute public...
Persistent link: https://www.econbiz.de/10014842661
over 200 customer‐supplier relationships, adaptations, trust and commitment are identified as key drivers for value …
Persistent link: https://www.econbiz.de/10014842700
Reviews relational research in marketing and makes suggestions for its application internationally. Issues relating to nature and role of relationships are highlighted. Specifically, suggests looking more widely, and to other cultures, for relational constructs. We illustrate this by considering...
Persistent link: https://www.econbiz.de/10014827179
using LISREL. Trust and commitment, two central concepts in studies within the field of business‐to‐business research, are …
Persistent link: https://www.econbiz.de/10014827272
This paper deals with trust processes in interorganizational relationships, specifically the ambiguous link between … trust and predictability. Using an empirical case study, the paper focuses on when actors, participating in an international … construction project, begin working according to a new and unfamiliar contract. The paper suggests that trust may be activated in …
Persistent link: https://www.econbiz.de/10014827273
values, trust, and commitment as vital components of business‐to‐business relationships. Analyses trust, relationship … from a survey of over 400 large‐ and medium‐sized companies show that Serbian firms evaluate trust and relationship … commitment as more important than Croatian companies. Differences in evaluations of values, trust, and commitment for business …
Persistent link: https://www.econbiz.de/10014827274
support the proposed model for both nations/cultures. The results suggest that the benevolence dimension of trust is a more … implies that cultural sensitivity is an important determinant of the credibility and benevolence dimensions of trust and … quality information exchange. Also, exchanging quality information is a strong mediator of the trust‐performance relationship …
Persistent link: https://www.econbiz.de/10014827368
reputation on initial trust in a transition economy, and to compare these effects across two service industries. The model … broadens COO research by incorporating initial trust as a key driver of success in the context of services internationalization … – Both reputation and the risk level of service have a significant main effect on initial trust. Furthermore, results …
Persistent link: https://www.econbiz.de/10014827428