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Malgré un usage répandu dans le secteur du commerce, le concept de business model (BM) reste largement à préciser. L'objectif de cet article est donc de mettre en évidence les éléments constitutifs d'un BM dans la distribution puis d'en dresser une première typologie. Nous sommes amenés...
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This research aims to help commercial web sites' manager to improve the performance of marketing investments in the development of traffic, amounting to more than 10% of sales. To do this, we present a typology of the process of choosing a merchant web site in order to highlight two major issues...
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