Could Total Quality Management (TQM) provide the "reconceptualisation" of management required in Africa? TQM is a coherent, established management framework, and the collectivism and high power distance culture of African countries might match the internal customers' teamwork of TQM's quality...

Purpose - The purpose of this paper is to investigate how fund managers in a non-Western country like Malaysia follow investment processes developed in the West and taught in the finance departments of universities. Design/methodology/approach –This convergent interview research investigates...