(WP 08/03 Clave pdf) The present study focuses on the issue of establishing behavioral initiatives of knowledge management for facilitating the development of a learning capacity in organizations. The analysis is accomplished through a validated questionnaire that surveyed 111 Spanish companies....

(WP05/02 Clave pdf) This paper investigates the antecedents of intra-organizational trust and, more specifically, how the frequency of communication between trustor and trustee moderates the impact of these factors on perceived trustworthiness. Data on 157 dyadic relationships among 50 senior...

The purpose of this paper is to explain product development performance through the link between knowledge management and knowledge integration. When product development teams integrate knowledge about two external entities -customers and suppliers, they acquire a better understanding of the...

We show how to test hypotheses for coefficient alpha in three different situations: Hypothesis tests of whether coefficient alpha equals a prespecified value, Hypothesis tests involving two statistically independent sample alphas as may arise when testing the equality of coefficient alpha across...

(WP26/02 Clave pdf) Information Technologies (IT) can be used as an agent to foster social change. This case study describes an Internet start-up, Lonxanet, and analyzes its role as catalyst of drastic changes in the Galician (NW Spain) artisanal seafood fisheries. These fisheries are...

Organizations need to put in practice the most favourable conditions to facilitate learning capability. The different ways of thinking about learning in organizations distinguish two kinds of learning facilitators: formal and informal facilitators. In this paper, we suggest that organizations...

This study has developed a model of ES capabilities to analyze the extent and quality of the use of ES in organizational contexts. The model consists of six general ES capabilities that can be used and deployed by organizations: 1) transaction automation, 2) decision-making process support, 3)...

Solidarity is the firm and unshakeable conviction of the need to make an effort for the common good. It arises out of the conviction that all men are equal and although it is clearly the case that an emotional appeal has to exist for supportive action to be brought about, it is not alone enough...

The present paper presents a quantitative case study of a large financial services organization and explores the possible links among HR and individual and business unit levels of performance. Though being highly exploratory, the study raises a set of issues that might challenge some of the SHRM...

(WP27/02 Clave pdf) Grounded on a social constructionist perspective, this study focuses on followers´ intersubjective sense making about leaders. A socio-cognitive model of leadership is advanced in which followers´ views of their leaders are conceptualized as cognitive architectures...