Measuring the performance of services and making effective use of the results are critical for designing and delivering policies to improve people’s lives. Improving user satisfaction with public services is an objective in many OECD countries and is one of the indicators in the 2030...

Abstract Staffing decisions typically account for a large portion of a retailer's operational costs. The effectiveness of these decisions has often been analyzed by relating staffing levels to revenues. However, such approach does not explicitly consider the mechanisms by which the staff can...

Most evaluation studies focus on estimating average treatment effects and largely neglect heterogeneous responses in the population. However, the effectiveness of a policy does not only depend on the programmes themselves but also on the selection of participants. Hence for improving overall...

Summary • Putin and Trump, leaders arguably with hostile powers. Their meeting holds significant importance in history, requiring scenario planning to structure long-term business relationships and a defense playground for both countries.• It will provide assurances; to the operating...

This study discusses different facets of implementation of e-government in Nepal. With the background theoretical information about e-government in general, the Nepalese case of e-government initiatives is discussed with a specific focus on the “e-government Mater Plan”. Important pillars of...

Promotionsstellen und -gelegenheiten weisen einige Besonderheiten auf, insbesondere die Möglichkeit zur Promotion. Doch auch bei den universitären Stellenanbietern und -ausschreibungen gibt es Eigenarten, deren Kenntnis wichtig ist, um sich für oder gegebenenfalls auch gegen entsprechende...

Lack of application of the rule of law in Thailand has various negative impacts on labour market and business environment. Lax policing of minimum wage legislation and unknown numbers of migrant workers contribute to depression of wages as whole and reduced incentives to add value to production....

This paper analyses theoretically favouritism in recruitment decisions. We study the investments in connections by applicants for jobs which pay a wage rent and the behaviour of public or private managers intending to favour the recruitment of connected agents in place of more competent...

Starting a firm with expansive potential is an option for educated and high-skilled workers. If there are labor market frictions, this additional option can be seen as reducing the chances of ending up in a low-wage job and hence as increasing the incentives for education. In a matching model,...

In this paper we investigate the effect of corruption on human capital accumulation through two channels. The first channel is through the effect of corruption on the public expenditure on education and the second channel is through the effect of corruption on the physical capital investment....