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Managing illegitimate task requests through explanation and acknowledgment : a discursive leadership approach

Minei, Elizabeth M.; Eatough, Erin M.; Cohen-Charash, Yochi - In: Management communication quarterly : an international … 32 (2018) 3, pp. 374-397

Persistent link: https://www.econbiz.de/10011884885

Prediction versus accommodation in economics

Northcott, Robert - In: Journal of economic methodology 26 (2019) 1, pp. 59-69

Persistent link: https://www.econbiz.de/10012203756

I earn it, but they just get it : loyalty program customer reactions to unearned preferential treatment in the social servicescape

Kim, Youngsun Sean; Baker, Melissa A. - In: The Cornell hospitality quarterly 61 (2020) 1, pp. 84-97

Persistent link: https://www.econbiz.de/10012158194

Explaining robust additive utility models by sequences of preference swaps

Belahcene, K.; Labreuche, C.; Maudet, N.; Mousseau, V.; … - In: Theory and decision : an international journal for … 82 (2017) 2, pp. 151-183

Persistent link: https://www.econbiz.de/10011749407

Explanations in recommender systems : an overview

Sharma, Rajesh; Ray, Sanjog - In: International journal of business information systems : … 23 (2016) 2, pp. 248-262

Persistent link: https://www.econbiz.de/10011636727

The mediating influence of service failure explanation on customer repurchase intention through customers satisfaction

Arun Kumar Tarofder; Nikhashemi, Seyed Rajab; Azam, S. … - In: International journal of quality and service sciences 8 (2016) 4, pp. 516-535

Persistent link: https://www.econbiz.de/10011641344

Unveiling the recovery time zone of tolerance : when time matters in service recovery

Hogreve, Jens; Bilstein, Nicola; Mandl, Leonhard - In: Journal of the Academy of Marketing Science 45 (2017) 6, pp. 866-883

Persistent link: https://www.econbiz.de/10011779540

Explanations for corporate governance non-compliance : a rhetorical analysis

Shrives, Philip J.; Brennan, Niamh M. - In: Critical perspectives on accounting : an international … 49 (2017), pp. 31-56

Persistent link: https://www.econbiz.de/10011781132

Lesser degrees of explanation : some implications of F.A. Hayek’s methodology of sciences of complex phenomena

Scheall, Scott - 2013

From the early-1950s on, F.A. Hayek was concerned with the development of a methodology of sciences that study systems of complex phenomena. Hayek argued that the knowledge that can be acquired about such systems is, in virtue of their complexity (and the comparatively narrow boundaries of human...

Persistent link: https://www.econbiz.de/10011706902

Trust in science and scientists : implications for (higher) education

Vaupotič, Nina; Kienhues, Dorothe; Jucks, Regina - In: Trust and communication : findings and implications of …, (pp. 207-220). 2021

Persistent link: https://www.econbiz.de/10012592610