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Certification Happiness Management : an integral instrument for human resources management in post-COVID-19 era
Ravina Ripoll, Rafael; Foncubierta-Rodríguez, María-José - In: International journal of business environment : IJBE 12 (2021) 3, pp. 287-299
Persistent link: https://www.econbiz.de/10012596250
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Happy customers means more business : a comparative study of a global food chain in COVID-19 endemic era
Srivastava, R. K. - In: International journal of export marketing : IJExportM 5 (2022) 2, pp. 183-197
Persistent link: https://www.econbiz.de/10014310079
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Setting priorities for data accuracy improvements in satisficing decision-making scenarios : a guiding theory
Gelman, Irit Askira - In: Decision support systems : DSS ; the international journal 48 (2009/10) 4, pp. 507-520
Persistent link: https://www.econbiz.de/10003953694
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Online evaluations vs. in-class paper teaching evaluations : a paired comparison
Ling, Teresa; Phillips, Joseph M.; Weihrich, Susan - In: Journal of the Academy of Business Education : JABE 13 (2012) 2, pp. 150-161
Persistent link: https://www.econbiz.de/10009728810
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How technical and functional service quality drive consumer happiness : moderating influences of channel usage
De Keyser, Arne; Lariviere, Bart - In: Journal of service management 25 (2014) 1, pp. 30-48
Persistent link: https://www.econbiz.de/10010260116
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The effect of expecting to evaluate on quality and satisfaction evaluations
Ofir, Chezy; Simonson, Itamar - 1999
Persistent link: https://www.econbiz.de/10001453931
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Measuring Quality Satisfaction with Servqual Model
Dan, Pauna - 2014
The orientation to customer satisfaction is not a recent phenomenon, many very successful business people from the beginning of the 20th century, such as Sir Henry Royce, a name synonymous with Rolls-Royce vehicles, stated the first principle regarding customer satisfaction, “Our interest in...
Persistent link: https://www.econbiz.de/10013063945
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Perceptions of care quality and the effect on patient satisfaction
Johnson, Dana M.; Russell, Roberta S.; White, Sheneeta W. - In: International journal of quality & reliability management 33 (2016) 8, pp. 1202-1229
Persistent link: https://www.econbiz.de/10011606598
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E-government services quality and citizens' satisfaction : a multi-criteria satisfaction analysis of TAXISnet information system in Greece
Skordoulis, Michalis; Alasonas, Panteleimon; … - In: International journal of productivity and quality … 22 (2017) 1, pp. 82-100
Persistent link: https://www.econbiz.de/10011855873
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Adolescent psychological well-being and adulthood cardiovascular disease risk : longitudinal association and implications for care quality management
Srinivas, Sharan; Anand, Kavin; Chockalingam, Anand - In: Benchmarking : an international journal 29 (2022) 10, pp. 3163-3175
Persistent link: https://www.econbiz.de/10014231748