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The balanced scorecard’s missing link to compensation

Alexandra Albertsen, Oana; Lueg, Rainer - In: Journal of Accounting & Organizational Change 10 (2014) 4, pp. 431-465

Purpose – This paper aims to review the literature on the balanced scorecard (BSC) system. The BSC may well be one of the most popular performance measurement systems, but this is not synonymous with successful. The inventors of the BSC, Kaplan and Norton, actually emphasize that a BSC can...

Persistent link: https://www.econbiz.de/10014840558

A longitudinal case study of target cost management implementation at a shipbuilding company

Yasukata, Kenji; Yoshida, Eisuke; Yamada, Ichiro; Oura, … - In: Journal of Accounting & Organizational Change 9 (2013) 4, pp. 448-470

Purpose – This paper aims to examine the implementation of target cost management (TCM) at a Japanese shipbuilding … in-depth case study of TCM implementation project to show the issues involved in implementing TCM. Findings – The paper … over the TCM implementation. The TCM implementation project in our case ended in failure. The paper shows that the lack of …

Persistent link: https://www.econbiz.de/10014840707

In Safe Hands: progress in Wales

Collins, Mick - In: The Journal of Adult Protection 4 (2002) 4, pp. 42-43

In the wake of publication of guidance by the National Assembly for Wales, a monitoring tool was developed for use in adult protection investigations. This paper explains how the monitoring tool, to be used by all Welsh local authorities, will work.

Persistent link: https://www.econbiz.de/10014840988

Capacity to protect — the Mental Capacity Act explained

Williamson, Toby - In: The Journal of Adult Protection 9 (2007) 1, pp. 25-32

2007 marks a major step forward in the history of adult protection with the implementation of the Mental Capacity Act …

Persistent link: https://www.econbiz.de/10014841112

Learning the lessons in training from abuse inquiries — findings and recommendations

Aylett, Jay - In: The Journal of Adult Protection 10 (2008) 4, pp. 7-11

In recent years we have witnessed an increase in the number of inquiries into the abuse of vulnerable adults and in particular abuse within institutional settings. Readers of this Journal will be familiar with the particular media focus upon events in Cornwall (CSCI & HCC, 2006) and Sutton and...

Persistent link: https://www.econbiz.de/10014841157

Barriers impeding effective implementation of marketing plans – a training agenda

Simkin, Lyndon - In: Journal of Business & Industrial Marketing 17 (2002) 1, pp. 8-24

The literature has for more than two decades warned of operational, organizational, dysfunctional, market and managerial barriers hindering the actioning of marketing plans and indeed acting as hurdles impeding the very activities at the heart of effective marketing management. Many observed...

Persistent link: https://www.econbiz.de/10014842649

Global account management: the new frontier in relationship marketing

Yip, George S.; Madsen, Tammy L. - In: International Marketing Review 13 (1996) 3, pp. 24-42

of global account management, the Hewlett‐Packard Company. Concludes with a guide to successful implementation. …

Persistent link: https://www.econbiz.de/10014827727

Implementing global marketing strategy

Ronkainen, Ilkka A.; Menezes, Ivan - In: International Marketing Review 13 (1996) 3, pp. 56-63

Whirpool Corporation is the world’s leading marketer of major appliances. Its growth in the last ten years from a mostly domestic manufacturer to a global player is the result of a customer‐driven strategy adopted in which the company’s strengths are leveraged for growth around the world....

Persistent link: https://www.econbiz.de/10014827728

A teleological process theory for managing ERP implementations

Williams, Janet; Williams, Michael D.; Morgan, Arthur - In: Journal of Enterprise Information Management 26 (2013) 3, pp. 235-249

Purpose – The literature on enterprise resource planning (ERP) implementation has been dominated by variance theories … which have identified numerous lists of critical success factors (CSFs) for managing implementation but there has been … teleological theory to the context of designing the change, pre and post project implementation. Whilst the data are based in the …

Persistent link: https://www.econbiz.de/10014859886

Critical success factors in enterprise resource planning implementation

Saade, Raafat George; Nijher, Harshjot - In: Journal of Enterprise Information Management 29 (2016) 1, pp. 72-96

resource planning (ERP) implementation case studies. The authors perform the analysis and propose the final CSFs based on the … reported ERP implementation process stages. Design/methodology/approach – The paper follows the eight category coding steps … proposed by Carley (1993) and utilizes only ERP implementation case studies to identify a distinct set of critical success …

Persistent link: https://www.econbiz.de/10014860062