Beaumont, Phil; Pate, Judy; Paton, Robert A.; Stewart, … - In: Service Science 1 (2009) 2, pp. 115-120
In order to meet the ever-increasing demands of the market place, many organizations have sought to become more agile and flexible. One potential route to increased flexibility is home working. However, in a service dominant world what is less well considered is the impact of such flexible work...