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Resistance and Power in Organizations
Jermier, John M.; Knights, David; Nord, Walter R.; … - In: Administrative science quarterly : ASQ ; dedicated to … 42 (1997) 4, pp. 824-825
Persistent link: https://www.econbiz.de/10006310031
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Research note: TQM and BPR - Can you spot the difference?
Valentine, Rob; Knights, David - In: Personnel review : a professional journal reporting new … 27 (1998) 1-2, pp. 78-85
Persistent link: https://www.econbiz.de/10006469454
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'What Happens when the Phone goes Wild?': Staff, Stress and Spaces for Escape in a BPR Telephone Banking Work Regime
Knights, David; McCabe, Darren - In: Journal of management studies : JMS 35 (1998) 2, pp. 163-194
Persistent link: https://www.econbiz.de/10005902551
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'How Would You Measure Something Like That?': Quality in a Retail Bank
Knights, David; McCabe, Darren - In: Journal of management studies : JMS 34 (1997) 3, pp. 371-388
Persistent link: https://www.econbiz.de/10005905595
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Strategy Under the Microscope: Strategic Management and IT in Financial Services
Knights, David; Morgan, Glenn - In: Journal of management studies : JMS 32 (1995) 2, pp. 191-214
Persistent link: https://www.econbiz.de/10005911757
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Management, Masculinity and Manipulation: From Paternalism to Corporate Strategy in Financial Services in Britain
Kerfoot, Deborah; Knights, David - In: Journal of management studies : JMS 30 (1993) 4, pp. 659-678
Persistent link: https://www.econbiz.de/10005916886
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A road less travelled: Beyond managerialist, critical and processual approaches to total quality management
Knights, David; Mccabe, Darren - In: Journal of organizational change management 15 (2002) 3, pp. 235-254
Persistent link: https://www.econbiz.de/10007037945
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Information technology as organization-disorganization
Knights, David; Vurdubakis, Theo - In: Information and organization 15 (2005) 3, pp. 181-184
Persistent link: https://www.econbiz.de/10007149139
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Perspectives - The human face of re-engineering in financial services
McGabe, Darren; Knights, David - In: Managing service quality : MSQ ; an international journal 10 (2000) 2, pp. 74-77
Persistent link: https://www.econbiz.de/10007180732
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The politics of IT-enabled restructuring and the restructuring of politics through total quality management
McCabe, Darren; Knights, David; Wilkinson, Adrian - In: Accounting, management and information technologies 8 (1998) 2-3, pp. 107-126
Persistent link: https://www.econbiz.de/10007189671