Pirzer, Helmut; Forstner, Christian; Kotschenreuther, … - Hochschule für Angewandte Wissenschaften <Amberg - 2007
The paper addresses the business value discussion of IT focussing on Business ProcessManagement (BPM), where BPM is understood as an integrated management concept withIT as a critical enabling technology. To answer the question if there could be any financialbenefit effects due to implementation...