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Special report - WELCOMING SMALL BUSINESS AT THE BRANCH - As the industry concludes that deposits and not loans drive profitability -- Where else would small business belong? Exper...
Giesen, Lauri - In: Banking strategies : management insights in financial … 81 (2005) 5, pp. 36-51
Persistent link: https://www.econbiz.de/10005920511
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EMPOWERING THE MASSES WITH PAYROLL CARDS - The product promises to be a win-win-win for employee, employer and bank. But driving adoption will require marketing might.
Giesen, Lauri - In: Banking strategies : management insights in financial … 81 (2005) 3, pp. 46-55
Persistent link: https://www.econbiz.de/10005922096
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Taking the HSA Off the Shelf - Health Savings Accounts (HSAs) represent a potential source of stable, low-cost deposits, customer acquisition and problem-solving for small business...
Giesen, Lauri - In: Banking strategies : management insights in financial … 81 (2005) 2, pp. 58-63
Persistent link: https://www.econbiz.de/10005922895
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Retail Banking - Cutting the Strings - When banks promote "local control" by giving more authority to branch managers or regional presidents, the rhetoric must be backed up by acti...
Giesen, Lauri - In: Banking strategies : management insights in financial … 80 (2004) 6, pp. 6-11
Persistent link: https://www.econbiz.de/10005923920
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STRATEGIZING FOR CHECK 21 - Leading the Way - To ease customer concerns about Check 21, banks must lead the way in demonstrating its benefits.
Giesen, Lauri - In: Banking strategies : management insights in financial … 80 (2004) 11, pp. 44-50
Persistent link: https://www.econbiz.de/10005925773
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Delayed Gratification - Bank debit card strategy, once focused primarily on interchange fees, is increasingly centered on strengthening customer relationships.
Giesen, Lauri - In: Banking strategies : management insights in financial … 80 (2004) 4, pp. 39-47
Persistent link: https://www.econbiz.de/10005926230
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STRATEGIZING FOR CHECK 21 - Leading the Way - To ease customer concerns about Check 21, banks must lead the way in demonstrating its benefits.
Giesen, Lauri - In: Banking strategies : management insights in financial … 80 (2004) 2, pp. 44-50
Persistent link: https://www.econbiz.de/10005928534
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Not So Sticky? Once touted as a customer-retention tool, online banking is becoming commoditized. But that doesn't mean providers can scale back online services.
Giesen, Lauri - In: Banking strategies : management insights in financial … 80 (2004) 1, pp. 34-37
Persistent link: https://www.econbiz.de/10005929376
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Payments - Rethinking Debit Cards - Changing profit dynamics will require a much more selective approach in managing debit cards.
Giesen, Lauri - In: Banking strategies : management insights in financial … 79 (2003) 6, pp. 6-11
Persistent link: https://www.econbiz.de/10005931160
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The Value in Stored-Value - Marketing stored-value cards, such as gift cards, brings in fee income and may help attract some new customers.
Giesen, Lauri - In: Banking strategies : management insights in financial … 79 (2003) 4, pp. 38-45
Persistent link: https://www.econbiz.de/10005933953