Electronic Commerce and Enterprises -- Planning for Electronic Commerce -- Strategic Planning in General -- Evaluation of the Reference Model -- Putting the Reference Model to Work -- Some Ideas for a Supply Chain Enterprise -- An Internet Banking Plan for an Asian Bank -- Customer Service for...

Virtual corporations, enterprise re‐engineering, and adaptive/agile manufacturing are all new concepts based on the accomplishments of integrated manufacturing of the past decade. The new manufacturing enterprises are characterized by an ability to effect flexible reconfiguration of resources,...