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Book Reviews - Customer Servic...
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Management learning : the journal for managerial and organizational learning
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ECONIS (ZBW)
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BOOK REVIEWS - Customer Service: Empowerment and Entrapment
Sturdy, Andrew
;
Grugulis, Irena
;
Willmott, Hugh
;
Bowen, …
- In:
The Academy of Management review : AMR
29
(
2004
)
1
,
pp. 130-132
Persistent link: https://www.econbiz.de/10006719010
Saved in:
2
Book Reviews - Managing Knowledge: Critical Investigations of Work and Learning
Prichard, Craig
;
Hull, Richard
;
Chumer, Mike
;
Willmott, Hugh
- In:
The service industries journal
22
(
2002
)
3
,
pp. 167-169
Persistent link: https://www.econbiz.de/10006259791
Saved in:
3
Skill and Consent: Contemporary Studies in the Labour Process
Sturdy, Andrew
;
Knights, David
;
Willmott, Hugh
- In:
Organization studies : an international …
15
(
1994
)
5
,
pp. 789
Persistent link: https://www.econbiz.de/10006864950
Saved in:
4
Skills, training and human resource development : a critical text
Grugulis, Irena
-
2007
Persistent link: https://www.econbiz.de/10003356884
Saved in:
5
Skills, training and human resource development : a response
Grugulis, Irena
- In:
The economic and labour relations review : ELRR
19
(
2009
)
2
,
pp. 123-127
Persistent link: https://www.econbiz.de/10003883796
Saved in:
6
The human side of skills and knowledge
Grugulis, Irena
- In:
Searching for the human in human resource management : …
,
(pp. 61-80)
.
2007
Persistent link: https://www.econbiz.de/10003571214
Saved in:
7
Human resource development
Grugulis, Irena
- In:
Human resource management : a critical approach
,
(pp. 223-236)
.
2009
Persistent link: https://www.econbiz.de/10003857012
Saved in:
8
Human resource development
Grugulis, Irena
- In:
Human resource management : a critical approach
,
(pp. 295-310)
.
2019
Persistent link: https://www.econbiz.de/10011936046
Saved in:
9
Skills, training and human resource development : a response
Grugulis, Irena
- In:
The economic and labour relations review : ELRR
19
(
2009
)
2
,
pp. 123-127
Persistent link: https://www.econbiz.de/10009909052
Saved in:
10
Skills, training and human resources development : a critical text
Grugulis, Irena
-
2007
Persistent link: https://www.econbiz.de/10004875816
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