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First Word - Customer service from both sides of the counter
Dusharme, Dirk - In: Quality digest 26 (2006) 12, pp. 4
Persistent link: https://www.econbiz.de/10007592249
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First Word - It's like Yogi Berra said
Dusharme, Dirk - In: Quality digest 26 (2006) 11, pp. 4-5
Persistent link: https://www.econbiz.de/10007592533
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METROLOGY - Emerging Metrology Technologies - Metrology equipment manufacturers are meeting customer expectations for higher accuracy, greater throughput and easier interfaces.
Dusharme, Dirk - In: Quality digest 23 (2003) 6, pp. 22-27
Persistent link: https://www.econbiz.de/10006254082
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SOFTWARE - The Plug-and-Play CMM - Will the push for open standards and a common machine interface turn the CMM into a commodity?
Dusharme, Dirk - In: Quality digest 23 (2003) 5, pp. 33-38
Persistent link: https://www.econbiz.de/10006255132
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Six Sigma Survey - Big success... but what about the other 98 percent?
Dusharme, Dirk - In: Quality digest 23 (2003) 2, pp. 24-32
Persistent link: https://www.econbiz.de/10006257640
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Cover Story - ISO 9001-2000 - Time Is Running Out - Despite the looming deadline, our ISO 9000-registered company survey reveals few organizations have made the transition.
Dusharme, Dirk - In: Quality digest 22 (2002) 7, pp. 23-34
Persistent link: https://www.econbiz.de/10006262815
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Comparing Portable Data Collection Solutions - Finding a portable data collector that's right for you
Dusharme, Dirk - In: Quality digest 22 (2002) 2, pp. 28-37
Persistent link: https://www.econbiz.de/10006267662
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Breaking Through the Six Sigma Hype - Results of Quality Digest's Six Sigma Survey
Dusharme, Dirk - In: Quality digest 21 (2001) 11, pp. 27-32
Persistent link: https://www.econbiz.de/10006271015
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REGISTRATION - State of Registration Report - Our 2001 ISO 9000 Registrar Customer Satisfaction Survey, Revisited
Dusharme, Dirk - In: Quality digest 21 (2001) 9, pp. 32-36
Persistent link: https://www.econbiz.de/10006273095
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Rating the Registrars - Our third annual customer satisfaction survey
Dusharme, Dirk; Carden, Pat; Aft, Larry - In: Quality digest 21 (2001) 7, pp. 28-35
Persistent link: https://www.econbiz.de/10006273959