Capacity management for new ethical drugs is one of the most challenging tasks facing pharmaceutical manufacturers due to long lead times to acquire capacity, significant risks in product launching failure, volatile and growing demand and costs, and extremely high service level requirement....

Queueing systems managed by ticket technology are widely used in service industries as well as government offices. Upon arriving at a ticket queue, each customer is issued a numbered ticket. The number currently being served is displayed. An arriving customer balks if the difference between his...

In the current literature of differential games, most studies formulate optimal strategies in feedback (Markovian) equilibriums and ignore repeated interactions among players. In many real-world settings, however, the competitors’ action history may have impacts on a firm’s decisions. This...

We developed a system for managing inventory at Jeppesen Sanderson, Inc., a major provider of aviation-information products. The system determines order quantities for charts used in flight manuals. These charts contain essential safety information that changes frequently, making standard...

This dissertation investigates the effects of real-time information on supply chain operations and strategies as well as an inventory control problem with retail pre-packs in three essays. The first essay considers an order promising problem in the presence of pseudo order information in an...

This dissertation consists of the three essays on R&D project choice in the presence of compatibility externality.In the first essaywe consider a R&D contest between two firms who can choose to concentrate their research in one of two avenues or approaches. In the R&D contest, firms compete in...

This dissertation investigates the coordination between new and used product sales using both empirical and analytical approaches.The first essay studies the potential for cannibalization of new product sales by remanufactured versions of the same product, which is a central issue in managing...

Efficient allocation of scarce resources is one of the central themes in economics. The essays in this thesis approach two aspects of this problem. In the first essay I consider the problem of the efficient provision of a public good with congestion in a setting with asymmetric information....

For the past several decades, advances in manufacturing and supply chain management have improved the business environment. Nonetheless, dynamics, such as various unexpected disruptions and uncertainties, in business operations have significant impact on decision-making efficiency. Adoption of...