Service Performance Analysis and Improvement for a Ticket Queue with Balking Customers
Year of publication: |
2014
|
---|---|
Authors: | Xu, Susan H. ; Gao, Long ; Ou, Jihong |
Publisher: |
[S.l.] : SSRN |
Subject: | Operations Research | Operations research | Warteschlangentheorie | Queueing theory | Dienstleistung | Services |
Extent: | 1 Online-Ressource (21 p) |
---|---|
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | In: Management Science, Vol. 53, No. 6, pp. 971-990, June 2007 Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments June 21, 2007 erstellt |
Source: | ECONIS - Online Catalogue of the ZBW |
-
An advanced queueing model to analyze appointment-driven service systems
Creemers, Stefan, (2009)
-
Service performance analysis and improvement for a ticket queue with balking customers
Xu, Susan H., (2007)
-
Staffing a service system with appointment-based customer arrivals
Chung, Kwanghun, (2014)
- More ...
-
Service performance analysis and improvement for a ticket queue with balking customers
Xu, Susan H., (2007)
-
Service Performance Analysis and Improvement for a Ticket Queue with Balking Customers
Xu, Susan H., (2007)
-
Service Performance Analysis and Improvement for a Ticket Queue with Balking Customers
Xu, Susan H., (2007)
- More ...