Narasimhan, Ram; Nair, Anand - In: International journal of quality innovation 1 (2015) 5, pp. 1-25
Implementations of Six Sigma quality innovation (SSQI) have resulted in performance benefits for several leading firms. While SSQI has its roots in the foundations of Total Quality Management (TQM) and ISO 9000 certification, it presents a set of unique organizational practices and ideas that...