This study of the retail pharmacy industry identifies clusters in which to group the pharmacies based on entrepreneurial orientation, in order to create a service provider taxonomy and to determine if the environmental, organizational, and performance perceptions of these clusters are related to...

The use of the right type of Information Technology (IT) applications or manufacturing systems is expected to usher in a competitive advantage. Selection of the right type of IT application is, however, a challenging task. When a company, with a given dominant process structure, emphasizes two...