This study is about helping managers identify and enhance the idiosyncratic firm resources required for delivering superior perceived use value to customers. Specifically, the research has focused on the organisational knowledge required for routinised service delivery, and has operationalised...

This is a study of managers' perceptions of the strategicpriorities in their strategic business unit (SBU). The perceptionsmanagers have of the current competitive strategy of their SBUare used to explore four main research themes. Managers'perceptions are accessed through a brief,...

This research – which was motivated by a perceived gap between thereality of the world of the strategic leader and leadershipdevelopment practice - offers an integrated perspective on thedimensions, development, and deployment of strategic leadercapability. In the first of three thematically...

This paper draws together four related strands of theory to address theprocesses of corporate value creation. Specifically, contributions fromresource-based theory, dynamic capabilities, corporate strategy and Mintzberg’sstructure theory have been combined to derive four congruent...