Zamani, Efpraxia D.; Choudrie, Jyoti; Katechos, George; … - In: Industrial Management & Data Systems 119 (2019) 9, pp. 1947-1968
Purpose: The purpose of this paper is to examine sharing economy online marketplaces with the aim of understanding how trust perceptions form and get communicated through sharing economy platforms. Design/methodology/approach: The authors build on online user comments and reviews as aggregated...