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Mixed Findings on the Service...
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Consumer behaviour
26
Konsumentenverhalten
26
Beziehungsmarketing
22
Relationship marketing
22
Customer satisfaction
21
Kundenzufriedenheit
21
Emotion
16
Hotel industry
15
Hotellerie
15
Brand management
13
Dienstleistungsqualität
13
Gastronomie
13
Markenführung
13
Restaurant industry
13
Service quality
13
Job satisfaction
10
Arbeitszufriedenheit
9
USA
9
United States
9
Tourism employees
8
Tourism industry
8
Tourismusberufe
8
Tourismuswirtschaft
8
Gastgewerbe
7
Hospitality industry
7
Structural equation model
7
Strukturgleichungsmodell
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Tourism marketing
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Tourismusmarketing
7
Brand
6
Markenartikel
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Arbeitsverhalten
5
Brand image
5
Employee retention
5
Innovation
5
Markenimage
5
Meta-Analyse
5
Meta-analysis
5
Mitarbeiterbindung
5
Social Web
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Undetermined
70
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1
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Article
119
Book / Working Paper
2
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1
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Article in journal
80
Aufsatz in Zeitschrift
80
research-article
3
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1
Collection of articles of several authors
1
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non-article
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Language
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English
98
Undetermined
24
Author
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Back, Ki-Joon
56
Ok, Chihyung
49
Back, Ki-joon
18
Kim, Wansoo
14
Ahn, Jiseon
13
Lee, Minwoo
11
Lee, Jin-soo
10
Lim, SangGon
10
Canter, Deborah D.
7
Lee, Choong-Ki
7
Han, Heesup
6
Lee, JungHoon
6
Lee, Myong Jae
6
Shin, Minjung
6
Kwon, Wooseok
5
Park, Hyekyung
5
Park, Seunghyun
5
Barrett, Betsy
4
Park, Jungkun
4
Shanklin, Carol W.
4
Gwinner, Kevin Patrick
3
Hwang, Jinsoo
3
Kim, YuKyoung
3
Lee, Aejoo
3
Baek, Jooa
2
Choe, Yeongbae
2
Choi, Joowon
2
Choi, Juwon
2
Choi, Young Gin
2
DeFranco, Agnes
2
Hyun, Sunghyup Sean
2
Jeon, Hyeongjin
2
Kim, Jin-young
2
LaTour, Kathy
2
Lee, Jin-Soo
2
Lee, Yong-ki
2
Lee, Young-Sub
2
Park, Kwangsoo
2
Phillips, WooMi Jo
2
Au, Wai Ching
1
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Published in...
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International journal of hospitality management
23
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
18
Journal of travel and tourism marketing
17
The service industries journal
17
Tourism management : research, policies, practice
10
International Journal of Contemporary Hospitality Management
8
The Service Industries Journal
7
International journal of contemporary hospitality management
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
The Cornell hospitality quarterly
3
Journal of Hospitality and Tourism Technology
2
Journal of hospitality marketing & management
2
Service business
1
Sport management review
1
The journal of services marketing
1
Tourism economics : the business and finance of tourism and recreation
1
Worldwide Hospitality and Tourism Themes
1
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ECONIS (ZBW)
81
OLC EcoSci
22
Other ZBW resources
11
RePEc
7
BASE
1
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61
Relationships among image congruence, consumption emotions, and customer loyalty in the lodging industry
Han, Heesup
;
Back, Ki-joon
- In:
Journal of hospitality & tourism research : JHTR ; the …
32
(
2008
)
4
,
pp. 467-490
Persistent link: https://www.econbiz.de/10003776460
Saved in:
62
An examination of attendee brand loyalty : understanding the moderator of behavioral brand loyalty
Lee, Jin-soo
;
Back, Ki-joon
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
1
,
pp. 30-50
Persistent link: https://www.econbiz.de/10003818873
Saved in:
63
Family restaurant brand personality and its impact on customer's eMotion, satisfaction, and brand loyalty
Lee, Yong-ki
;
Back, Ki-joon
;
Kim, Jin-young
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
3
,
pp. 305-328
Persistent link: https://www.econbiz.de/10003879481
Saved in:
64
Special issue: Casino gaming in Asia Pacific
Back, Ki-joon
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10003869433
Saved in:
65
Country club members' perceptions of value, image congruence, and switching costs : an exploratory study of country club members' loyalty
Back, Ki-joon
;
Lee, Jin-soo
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
4
,
pp. 528-546
Persistent link: https://www.econbiz.de/10003903187
Saved in:
66
Effects of destination image on meeting participation intentions: empirical findings from a professional association and its annual convention
Lee, Myong Jae
;
Back, Ki-Joon
- In:
The service industries journal
27
(
2007
)
1/2
,
pp. 59-73
Persistent link: https://www.econbiz.de/10003454659
Saved in:
67
Examining antecedents and consequences of brand personality in the upper-upscale business hotel segment
Lee, Jin-soo
;
Back, Ki-joon
- In:
Journal of travel and tourism marketing
27
(
2010
)
2
,
pp. 132-145
Persistent link: https://www.econbiz.de/10003970864
Saved in:
68
Attendee-based brand equity
Lee, Jin-soo
;
Back, Ki-Joon
- In:
Tourism management : research, policies, practice
29
(
2008
)
2
,
pp. 331-344
Persistent link: https://www.econbiz.de/10003696019
Saved in:
69
Association meeting participation : a test of competing models
Lee, Myong Jae
;
Back, Ki-joon
- In:
Journal of travel research : a quarterly publication of …
46
(
2008
)
3
,
pp. 300-310
Persistent link: https://www.econbiz.de/10003673211
Saved in:
70
Influencing factors on restaurant customers' revisit intention : the roles of emotions and switching barriers
Han, Heesup
;
Back, Ki-joon
;
Barrett, Betsy
- In:
International journal of hospitality management
28
(
2009
)
4
,
pp. 563-572
Persistent link: https://www.econbiz.de/10003875799
Saved in:
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