The purpose of the paper is to provide a framework for the selection of the right Performance Measurement System (PMS) for different Supply Chain (SC) typologies. The literature on PMSs belonging to the class of 'nonfinancial and SC-oriented frameworks' is critically reviewed. Frameworks are...

Multi-business corporations are used to face complex decision-making problems. Among these, one of the most complex one is that of managing their Sales Force so as to balance and exploit their multi-business portfolio. The case outlined in this paper explores the cross-selling approach to sales...

This paper aims at investigating the relationships existing between postponement and modularization practices actually implemented by Italian companies and contextual factors mainly linked to product features. A multi-case study research strategy was adopted and statistical techniques applied...

The paper presents the results of a research project focused on supply chain (SC) strategy in the fashion/apparel industry ongoing at Politecnico di Milano, aiming at assessing the relevance of Supply Chain Management (SCM) approach in a context, i.e. fashion, where operations and manufacturing...

The present paper discusses the results of a research project going on at Politecnico di Milano, aiming at analysing the idiosyncrasies of Six Sigma implementations in Italian companies. In particular, the project addresses the following research questions, regarding the approach of Italian...

Purpose – The purpose of this paper is to discuss which are the most important critical success factors (CSFs) to be attained for determining whether a group of companies in a supply chain (SC) is prepared to undergo a qualitative improvement initiative (QII). By answering four critical...