Two important defensive mechanisms available to governments combating terrorism are warnings and the deployment of physical resources. Warnings are relatively inexpensive to issue but their effectiveness suffers from false alarms. Physical deployments of trained security personnel can directly...

Firms are increasingly using contingent labor to flexibly respond to demand in a wide array of environments and labor supply agencies are growing to fill this need. As a result, firms and agencies are engaging in long term contracts for labor supply. We develop mathematical models of the...

We construct a mathematical models to explore why digitization of employee recruiting process so far did not result in employers reporting hiring better candidates faster. We model multidimensional impact of internet technology with increases in the total number of applications, in the rate at...

In this paper we develop a new model for flexible workforce management in environments with uncertainty in the demand for labor. In particular we model a workforce comprised of regular workers who have fixed schedules and may work overtime, and contingent workers whose working hours are flexible...

Temporary help agencies are among the largest employers of American workers today. Depending upon the interpretation, the Bureau of Labor Statistics counts between 3 and 30 million Americans in contingent and part-time work arrangements. We model firms' use of contingent labor in maximizing...

The wide spread adoption of ERP systems together with customer relationship management applications has increased the ability of a firm to share operational data with customers. In this paper we analyze the factors that determine whether or not this information sharing will benefit the firm. We...

This paper examines the staffing, division of labor, and resulting profitability of primary care physician practices. We develop a theoretical model of how practice profit is determined by the number and mix of support staff and how tasks are delegated to support staff. A key element of the...

In this article we take a first hand look at e-business organizational design issues from the perspective of the managers who are currently leading the e-business efforts at legacy firms. It is far too early in the history of the e-business phenomenon to declare winners and losers, and even if...

We model the interaction of a single buyer with a single supplier within a market in a developing country with homogeneous local suppliers and homogeneous buyers from developed nations. The buyer sources a product from a supplier and then inspects and sells it on the market, subject to quality...

The Internet has made auctions a common and integral part of the way commerce is conducted today. In both the consumer and business markets the applicability of auction-based trading mechanisms has been expanded by the computational power and flexibility the Internet makes available. There is...