Massara, Francesco; Liu, Sandra S.; Melara, Robert D. - In: Journal of Business Research 63 (2010) 7, pp. 673-681
This paper extends current thinking on the relationship between consumers and the retail environment by assessing a theory of consumer-environment interaction that reinterprets arousal and dominance, two dimensions of the PAD model (Mehrabian, Albert, Russel, James A., An approach to...