This study examined several factors related to the brand loyalty exhibited by fans of the Chicago Cubs major league baseball team. A total of 371 patrons of a restaurant located in Wrigleyville were surveyed prior to Cubs games at Wrigley Field. Working from a tripartite model of brand loyalty,...

Guided by a conceptual model developed by Davison and Wright, the research was conducted to determine which types of contract administration problems (e.g., delays) were perceived as most likely for seven types of contracts (e.g., small supplies and purchases). The survey was sent electronically...

Guided by a conceptual model developed by Davison and Wright (2004), Davison and Sebastian (2009) surveyed National Institute of Government Purchasing (NIGP) and Institute of Supply Management (ISM) members to determine empirically which types of contract administration problems (e.g., delays)...

To help procurement professionals identify the root causes of contract administration problems, we present an organizational behavior problem solving conceptual framework which consists of a comprehensive exposition of potential personal (e.g., personality) and environmental (e.g., technology)...