Rubel, Olivier; Naik, Prasad A.; Srinivasan, Shuba - In: Marketing Science 30 (2011) 6, pp. 1048-1065
How should forward-looking managers plan advertising if they envision a product-harm crisis in the future? To address this question, we propose a dynamic model of brand advertising in which, at each instant, a nonzero probability exists for the occurrence of a crisis event that damages the...