Purpose – This paper aims to empirically explore the nature of tensions that emerge within the process of becoming a manager in the post‐bureaucratic organisation, by focusing on the emergence of project management as a key carrier of post‐bureaucracy. The paper seeks to address two...

Although in practice it is commonly found that there are several antecedents relevant to a particular problem, only one specific event represents its real cause. Analysis of the potential causes and the identification of the single cause that ultimately relates to the problem are the crux of...

Elaborates on specific realities of the construction environment, and of management and operations of growing construction enterprises. Presents a case study looking particularly at entrepreneurial attitudes towards the marketing function in the sector, and illuminates the areas of “misfit”...

Presents some findings from a study of organizational behaviour and change conducted in the Leicester District Land Registry (LDLR) Office with the objective of finding out the impact of the implementation of a quality initiative on the culture of a government agency. The study employed a...

States that Japanese factories and service organizations are well known for their cleanliness and orderliness. Suggests that this results from their ability to instil a sense of responsibility and discipline into their workers, particularly at plant level. Describes the Japanese 5‐S practice,...

Workplaces in Japan are well‐known for their cleanliness and orderliness. This results from the Japanese emphasis on training and discipline. The logic behind the 5‐S practice is that organization, eatness, cleanliness, standardization and discipline at the workplace are basic requirements...